LEMAN Troubleshooting

Tracker doesn't turn on

• Fully charge the battery of your tracker: How to charge the LEMAN RemoteID 
• If it still doesn't work, contact us at support@involi.com

Tracker is on but not visible on Open Drone ID (or similar) apps

• Check if the option "Wifi NaN supported" is enabled in the Open Drone ID app when you click on the three dots top right
• Check if the Smartphone you are using is included in this list - if it is not, your Smartphone is not suited for the reception of Remote ID broadcast messages.

SIM in the tracker, but it does not reply to the configuration SMS

• Check if the SIM Card is installed correctly according to this article (specifically, check if the connectors are facing down): Install a SIM Card 
• If you don't have removed the PIN at reboot from the SIM Card installed in the tracker, do it by following this procedure: How to activate your SIM Card 

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